belfast solicitors
Treating Customers Fairly

Robert G Sinclair & Co. Treating Customers Fairly Policy

Treating Customers Fairly

Robert G Sinclair & Co.

Treating Customers Fairly Policy

We make everything clear.

Robert G Sinclair & Co is committed to treating both our customers and our clients’ customers fairly in accordance with the Financial Conduct Authority’s Treating Customers Fairly ( TCF) Principles. All of our staff are trained to ensure that customers are treated fairly at all times and that our TCF Principles are always adhered to.

RG Sinclair Solicitors Belfast

Our Treating Customers Fairly Principles are:

TCF Culture

Customers can be confident that fair treatment is central to our culture.

Appropriate Solutions

Our strategies and solutions meet the needs of customers, particularly those in financial difficulties.

Clear Information

We provide customers with clear and factual information (both written and verbal), ensuring that they are kept appropriately informed.

Suitable advice

Relevant fact finding and appropriate affordability assessments are undertaken to ensure that customers circumstances are taken into consideration when proposing a solution or outcome.

Customers expectations

Customers are provided with solutions that perform as we have led them to expect, and any associated service and process is of an acceptable standard.

No unreasonable barriers

Customers do not face unreasonable barriers when dealing with us. This includes where the customer wishes to make a complaint or requests a preferred method of contact.

We make everything clear.

Ask one of our solicitors today.

We make legal matters clear

Contact us for a quick, no obligation quote, on 028 90231770 or complete the enquiry form and we will call you back. At your free initial consultation our legal expert will make everything clear from the costs involved to what to expect along the way. We’ll work to get you the best possible result and promise to keep you up-to-date at every stage.

treating customers fairly

Robert Sinclair LL.B

Managing Director

Robert Sinclair was educated at Queen’s University Belfast and after graduating, he completed his apprenticeship at L’Estrange and Brett.

Robert took the decision to set up his own practice and founded Robert G Sinclair & Co in 1983. Robert has acted for leading corporate and commercial clients and is well known in this field of work. He has acted in many high profile cases in these areas including tax cases, VAT cases, fraud cases and restructuring of major companies. Robert has acted for many major banks who have set up in Northern Ireland. He has drafted much of the security documentation used by major lenders and continues to review these. At present Robert is involved in re-drafting security documentation for major lender clients to comply with Financial Conduct Authority (FCA) requirements specifically related to Northern Ireland.

Robert has been involved in advising companies and lenders involved in administrations, receiverships and liquidations and schemes of arrangement. Robert holds practising certificates in Northern Ireland, England & Wales and the Republic of Ireland and carries out transactions in all jurisdictions. Day to day, Robert’s primary role is in relation to the strategy of the firm and cementing relationships with key existing clients and developing relationships with new clients. Further, Robert’s role involves cultivating and maintaining relationships with English and Irish solicitors and accountants who lead their fields within areas in which our firm operates.

In the office, Robert runs a specialist caseload involving banking, insurance and property related matters at all levels.

Robert has been appointed to the advisory board of several leading companies by the government. He has also been appointed by the Northern Ireland Department of Education as a governor of Our Lady of St Patrick’s Grammar School, Knock. He is a trustee of several leading Northern Ireland Companies as well as a non-executive Director.

Robert is well known in national hunt horse racing circles. He has owned a number of Cheltenham festival winners and winners of national hunt races in Ireland. He is a keen runner having completed events such as the New York Marathon and is a member of several golf clubs including the K-Club, Helen’s Bay where he has been Captain, Clandeboye, Aloha (Marbella) and Dunham Forest (Cheshire). As Managing Partner in the firm for over 20 years he oversees each specialist department.

With his vast commercial and legal experience and as a Queen’s Law Graduate, Robert was delighted to be appointed to the Queen’s University Foundation Board where he helps advance the strategic goals and objectives of the University. He was actively involved in the second fund raising campaign for the University and has been appointed to the committee of Health Sciences as led by Professor Paddy Johnston (Professor Johnston is now vice-chancellor of Queens University). Professor Johnston spearheaded the centre for Cancer Research and Cell Biology which was supported by the Queen’s Foundation Board.
Robert is also a member of the Marie Curie Development Board for Northern Ireland which, among other duties works to promote the development of the Marie Curie Hospice in Belfast. Robert has run charity events for cancer research and raised substantial sums for charity.


Serving Clients and The Community for over 35 years.

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Contact Us

Call us today on 028 9023 1770, or fill in the call back form below, to arrange your free initial consultation.

RG Sinclair Solicitors & Co. Ltd

Sinclair House
23 Bedford Street
Belfast BT2 7EJ

T: 028 9023 1770

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